Product Manager

NY · 4 days ago

About the job

The role Our patients feel every broken handoff. A referral comes in, gets entered in one system, checked against insurance in another, and scheduled in a third. Somewhere in between, someone with severe depression waits. This PM's job is to find those places and remove them. You'll sit closer to the work than anyone else on the product team. That could mean working the front desk during the Monday-morning call rush, shadowing a technician through a day of accelerated TMS sessions, or sitting beside a biller as they chase a Spravato prior authorization across three payer portals. Then you'll go back and fix what you saw. The scope is wide and the autonomy is real. The distance between...