Lead Analyst - Software

West Valley City, UT · 4 days ago

About the job

The Lead Analyst - Software is a production operations role within OMFS Tech Ops & Eng Mgmt focused on the day-to-day stability, support, and continuous improvement of systems used to run OneMain Auto applications. The role works hands-on across Windows Server, IIS, Microsoft SQL Server, Azure IaaS, monitoring, automation, and related application-hosting components. The position applies practical SRE principles to production operations, including observability, automation, reliability improvements, documentation, and disciplined troubleshooting. This position independently handles Level 2 support and selected Level 3 production issues, while partnering with senior engineers on the most...