Senior Product Owner for Voice / Contact Center AI platforms

US · 1 week ago

$111,300 to $111,300 a year

About the job

The Senior Product Owner for Voice / Contact Center AI platforms is responsible for defining the vision, requirements, and delivery of voice-based customer service solutions, especially those using AI and conversational technologies. It is a crucial role helping to transform a high-level vision into detailed functional requirements, create product user stories, and accept the completed deliver within a given iteration. That person is the primary contact responsible for ensuring the development team works on the tasks intended to address specific product scope and capabilities. Responsibilities • Define overall product strategy and validation criteria. • Lead product vision and strategy and...