Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Wholesale Lending Services you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Make authoritative decisions on scope, requirements, assumptions, and delivery tradeoffs to maximize outcomes

• Define workflows, controls, and audit-ready traceability expectations within delivered solutions

• Partner with technology and governance stakeholders to align intent, constraints, and delivery approach

• Drive end-to-end integration thinking across platforms, vendors, and operational handoffs

• Own backlog refinement and readiness to enable releasable increments and predictable delivery

• Establish and monitor product metrics tied to quality, cycle time, and exception reduction

• Lead continuous improvement by reviewing performance, root causes, and control effectiveness

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Proven ability to translate operational complexity into clear requirements and defensible priorities

• Strong decision-making and ability to communicate rationale aligned to outcomes, risk posture, and feasibility

• Prior experience owning a backlog and defining outcomes in a regulated or control-focused environment

• Ability to operate effectively at the intersection of delivery, governance, controls, and auditability

• Skilled in driving clarity through ambiguity and shaping problems into actionable work

• Ability to define acceptance criteria that withstand operational scrutiny and fit the operating model

• Experience working across multiple systems and teams in integration-heavy, end-to-end workflows

• Strong stakeholder management, serving as the single source of truth for business intent and outcomes

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

• Experience partnering with risk, compliance, audit, or control functions to design traceable and testable controls

• Experience building and using product metrics to reduce exceptions and operational friction

• Experience delivering modernization in systems of record and integration-heavy landscapes

• Familiarity with scaled Agile delivery practices and regulated delivery governance

• Domain exposure to insurance operations or lender insurance processes

• Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.