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Leidos

Agentic AI Developer-IVR Modernization

Baltimore, MD · 1 week ago

On-siteFull-time

$131,300 to $237,350 a year

About the job

Leidos is seeking an experienced Agentic AI Developer to support the Enterprise Health Sector in modernizing and enhancing its customer service and Interactive Voice Response (IVR) capabilities through innovative artificial intelligence technologies. The successful candidate will design, develop, integrate, and deploy intelligent, AI-driven conversational solutions that improve customer interactions, automate complex workflows, and enhance the overall user experience. This position will focus on leveraging Agentic AI, Large Language Models (LLMs), Natural Language Processing (NLP), and cloud-based technologies to develop scalable, secure, and reliable voice-enabled applications supporting...