European Bank for Reconstruction and Development
Analyst, SLM & ITSM Data Insights
About the job
Requisition ID 36988 Office Country Bulgaria Office City Sofia Division Information Technology Full-Time/Part-Time Full Time Contract Type Fixed Term Contract Length 3 years Posting End Date 07/10/2026 Transform service data into business impact. As an Analyst, SLM & ITSM Data Insights, you'll turn complex IT service data into meaningful insights, drive performance transparency, automate reporting, and help shape smarter decisions across the organisation. Working with ServiceNow, Power BI and advanced analytics, you'll play a key role in improving service quality, governance, supplier performance and operational excellence. Accountabilities & Responsibilities Support the administration and...