MogiH&R Block Management, LLC
Lead Software Engineer-Dynamics 365 Contact Center
$117,700 to $188,300 a year
About the job
About the Role The Lead Software Engineer for Dynamics 365 Contact Center is responsible for designing, developing, configuring, and supporting enterprise-scale customer engagement solutions built on Microsoft Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, Azure, and integrated enterprise systems. • Lead the technical design and implementation of Dynamics 365 Contact Center solutions. • Design end-to-end customer service and contact center solutions utilizing: • Dynamics 365 Contact Center • Dynamics 365 Customer Service • Power Platform • Azure Services • Microsoft Teams integrations • Define development standards, coding practices, and architecture patterns. •...