MogiGeneral Motors
Post Launch Data Analytics Lead
HybridFull-time
About the job
Job Description The Role At GM, Customer Success and Operations shapes the ownership experience by making every customer and dealer interaction easier, faster, and more connected—from onboarding and digital support to service and issue resolution. By anticipating customer needs, reducing effort, and owning issues end to end, the team helps customers feel valued, supported, and confident throughout their ownership journey. The Post Launch team supports dealers with focused technical guidance so repairs are faster and more accurate. The Post Launch Data Analytics lead is responsible for transforming structured and abstract data into clear, compelling stories that drive technician experience...