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SCB

Product Owner, Rewards Journey

MYS · 1 week ago

On-siteFull-time

About the job

Job Summary Own and evolve the bank's Rewards & Loyalty ecosystem as a strategic digital product that drives affluent customer engagement, digital adoption, relationship deepening, retention, and Asset Under Management (AUM) growth. This role is accountable for defining and delivering a rewards-led engagement ecosystem across Awareness, Earn, Burn, Loyalty, Tiering, Benefits, Partnerships, and Personalised Customer Journeys. The objective is to transform rewards from a transactional proposition into a strategic engagement platform that increases customer activity, strengthens loyalty, drives wealth activation, and creates measurable business growth outcomes. Key Responsibilities Product...