Senior Data Analyst (GenAI)

Istanbul (VADI ISTANBUL PARK) · 1 week ago

About the job

Turn Conversations into Better Customer Experiences Every interaction with a virtual assistant generates valuable insights. As part of ING's global Customer Dialogue Analytics capability, you'll analyze conversational data to understand customer behavior, optimize virtual assistant performance, and improve customer journeys. Working at the intersection of analytics and Conversational AI, you'll help transform conversation data into measurable business and customer outcomes. The Opportunity This is a specialized analytics role focused on dialogue systems, virtual assistants, and Conversational AI products. You'll work with both structured and unstructured conversational data to identify...