MogiIntuit
Staff Business Data Analyst - Quality Management System
On-siteFull-time
$151,000 to $204,000 a year
About the job
The Staff Business Data Analyst is a senior individual contributor responsible for the analytical engine of defect reduction across the Expert Network. You own the measurement system that decides what gets fixed: you design defect detection and quantification approaches, build and analyze defect funnels, isolate root causes in large operational datasets, size the customer impact of candidate fixes, and validate — statistically, not anecdotally — that improvement initiatives actually moved resolution, quality, and customer friction outcomes. This is an analytics role with a quality mission. You will apply descriptive, diagnostic, and causal analysis to one of the richest operational datasets...