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Rippling

Staff Software Engineer - Agent Assist

San Francisco, CA · 2 weeks ago

On-siteFull-time

About the job

About the role At Rippling, we’re building an autonomous operating system for work—and Support is one of the clearest places where AI can make work dramatically better. You’ll be joining Rippling AI as a Staff Software Engineer focused on Agent Assist, the AI-powered product area that helps support reps answer customer questions faster, more accurately, and with more confidence. This is a high-ownership, lead-shaped role for someone who can operate across AI, product, systems, and operations: identifying real Support and Support Operations pain points, turning them into product and platform opportunities, and shipping improvements that compound across Rippling AI. This is not a narrow...