Support Systems Developer/Engineer

Arlington, VA · 2 months ago

$107,000 to $220,000 a year

About the job

The Support Systems Developer/Engineer will design technical improvements (e.g., AI chatbots, Robotic Process Automation) to modernize the support desk. This person will automate processes to improve response times and enhance user experience. This person will design and implement improvements to support systems, developing automation solutions including AI chatbots and RPA. This person will analyze current support processes to identify opportunities for automation and efficiency improvements. This person will develop, test, and deploy custom solutions to enhance the capabilities of existing support tools and systems. This person will integrate AI and machine learning technologies into...