MogiFiled
Tax Software QA & Support Analyst
Full-time
$77,000 to $91,000 a year
About the job
A Different Kind Of Job Description At Filed, we believe in radical transparency. Everything is open: company finances, team salaries, stock options, anonymous team feedback. That extends to how we talk about this job. So instead of a list of perks, we'll start with what's genuinely hard about it, then tell you why it might be the best move you'll make. What's hard about this job Bugs don't arrive with instructions. A customer tells you "it didn't work." Your job is to work out exactly what they did, with which return, in which tax software, and make it happen again on your own screen. If you can't reproduce it, engineering can't fix it. Your ticket is the fix's starting point. Engineers...