Senior Director Data Driven Experiences

Saint Louis, MO · 2 days ago

About the job

• Location: Remote • Department: Consumer Experience (CX) • Schedule: Days | Full-time • Eligible for an annual bonus incentive # LI-Remote Responsibilities • Champion the consumer voice across all digital touchpoints, translating patient and family feedback into intuitive technology solutions that eliminate friction in care delivery. • Lead the systemwide rollout of key digital experience platforms, partnering with clinical, operations and technology teams to ensure tools are adopted smoothly and effectively at scale. • Guide cross-functional development teams with data-driven insights to prioritize digital features that directly improve patient satisfaction and streamline workflow for...